Tech Desk 
May 28, 2024
A strange issue has been reported by Android users using Google Messages where they receive garbled GIFs from iPhone users. GIFs, sent via SMS or MMS, appear as still images with dots and missing pixels. Users on social media platforms have shared their experiences and possible fixes on this issue.
The problem occurs because iOS does not support the Rich Communication Services (RCS) platform, which is used by Google Messages.
As a result, GIFs sent by iPhone users are converted to MMS, causing distortion. This problem is not unique to all GIFs sent by iPhone users, and some Android users have reported receiving perfect GIFs.
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One possible solution is to disable the "Send Photos Fast" setting on Google Messages. This setting allows for faster image sharing but can cause problems with GIFs. Another fix recommended by Google Support is a factory reset, which may not be a desirable solution for many users.
Many Android users have shared their experiences, with some reporting that they've been receiving distorted GIFs for weeks. Some users have found distorted images to be aesthetically pleasing. One user commented that it "looks kinda cool." However, most users are looking for a solution to receive GIFs in their original form.
The issue is expected to be resolved when iOS adds support for RCS at its upcoming WWDC 2024 event next month, possibly with the release of iOS 18.
This will allow seamless GIF sharing between iPhone and Android users. In the meantime, users can try disabling the "Send Photos Faster" setting or wait for an upcoming iOS update.
