Careem launches Flexi Rides in Pakistan, lets users propose fares

Flexi Ride feature comprises three categories: Flexi GO, Flexi GO Mini, and Flexi Bikes
An undated image displays the logo of Careem, the ride-haling app. — Google Play
An undated image displays the logo of Careem, the ride-haling app. — Google Play

Careem, the leading ride-hailing service in Pakistan, has introduced Flexi Ride in Islamabad and Rawalpindi.

Flexi Ride has come as a remarkable ride-hailing feature that facilitates both the customers and captains by allowing them to negotiate on the price point of a ride.

With the new addition to the services of Careem, customers are provided an average fare upon booking, while being granted the flexibility to increase or decrease the price.

The proposed fares are then sent to various captains in the proximity, giving them the option to accept the ride or submit a counter-bid.

Once an agreement on the price is mutually agreed to, a captain is assigned to the customer to start the ride.

The new Flexi Ride option comprises three categories: Flexi GO, Flexi GO Mini, and Flexi Bikes.

The image is a compilation of screengrabs displaying the UI of the Flexi Rides feature. —  Supplied
The image is a compilation of screengrabs displaying the UI of the Flexi Rides feature. —  Supplied

Speaking at the launching event of Flexi Ride, Imran Saleem, Ride Hailing General Manager at Careem Pakistan, said, "We are committed to providing the best ride-hailing experience for our customers and Captains. By introducing Flexi Rides, we are giving customers the flexibility to choose their own fares, all while offering unparalleled experience and the utmost level of safety.”

“Similarly, this will enable the Captains to choose the fares on their own rides, ultimately resulting in a positive impact on their overall earnings. We believe this flexibility will resonate with both our customers and Captains making their journey more convenient and enjoyable," added Saleem.

After receiving immense acclaim in response to successful trials conducted in Faisalabad and Multan, Careem has launched the Flexi Ride feature in Islamabad and will subsequently expand this service to other cities where it operates, including Lahore and Karachi.

While Flexi Ride will be available in GO and GO Mini categories, GO Premium will continue to offer the existing marketplace model without any changes.