Tech Desk
Jul 19, 2024
Hours after the global Microsoft outage disrupted industries worldwide, the CEO of CrowdStrike broke his silence, stating that the American cybersecurity technology company is actively working with customers affected by a defect found in a single content update for Windows hosts.
Taking to X (formerly known as Twitter), CrowdStrike CEO George Kurtz said: "This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed."
It should be noted that the Microsft outage, which began on Thursday evening and impacted the Central US region, brought essential systems to a halt, including those of airlines, banks, and media outlets.
"We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website," he wrote.
The CEO recommended that the organisations should ensure they’re communicating with CrowdStrike representatives through official channels.
"Our team is fully mobilised to ensure the security and stability of CrowdStrike customers," he concluded.
What is CrowdStrike?
CrowdStrike is a cybersecurity platform that offers security solutions to users and businesses. Utilising a single sensor and a unified threat interface, with attack correlation across endpoints, workloads, and identity, Falcon Identity Threat Protection prevents identity-driven breaches in real time.
It has been reported that a buggy update has caused CrowdStrike’s Falcon Sensor to malfunction and conflict with the Windows system.
CrowdStrike has acknowledged the issue, stating: “Our Engineers are actively working to resolve this issue and there is no need to open a support ticket.” The company will notify users once the issue is resolved.
Microsoft confirmed the Azure outage was resolved early Friday, but the disruption highlighted the potential consequences when critical infrastructure relies heavily on cloud services. This CrowdStrike outage impacted airlines, banks, supermarkets, media outlets, and other businesses.
