CrowdStrike CEO to testify over massive outage: What went wrong?

CrowdStrike, the cybersecurity firm, caused widespread chaos on Friday, halting flights, hospital procedures, biggest tech giants including the Microsoft, the gaming industry and broadcasters. Now, CEO George Kurtz will need to testify before Congress to explain the incident.

This was not a security or cyber incident. This was an issue with the Falcon content update for Windows Hosts.

However, following the incident, flights were grounded, hospital operations were delayed, and television and radio stations went off the air. While the economic losses for the affected industries are not yet accounted for, the damage done to CrowdStrike's reputation is already huge.

The House Homeland Security Committee has called Kurtz to testify about the incident. This will likely be a hearing that focuses on what caused the faulty update, why it took so long to resolve, and what measures CrowdStrike will take to prevent similar incidents in future.

Kurtz has assured public that company is doing everything it can do to resolve the situation and internally investigate it while taking steps to ensure something like this does not occur again.

The incident has highlighted the importance of the reliable cybersecurity software and the need for companies like CrowdStrike to ensure their update processes without causing harm to others.