The Fortnite Item Shop is always bustling with new items to grab, thanks to Epic Games' frequent updates. But what if you have second thoughts about a purchase? Is it possible to undo a Fortnite skin buy? Here's what you need to know about navigating refunds in Fortnite.
How to refund a skin in Fortnite
Fortnite employs a system called Return Tickets for refunds. Each account starts with three of these tickets, and you earn one more every 365 days, up to a maximum of three.
- Access the Main Menu: Start Fortnite and head to the main menu.
- Go to Settings and Support: Open settings and find the Support and Refunds section.
- Review Eligible Items: You'll see items eligible for a refund and your available Return Tickets.
- Select and Confirm: Pick the item you wish to return and follow the prompts.
- Receive V-Bucks: Your account gets credited with the V-Bucks value of the item. Generally, items can be returned within 30 days of purchase with a Return Ticket, and in-game cosmetic purchases can be cancelled within 24 hours if unused.
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Limitations
Not everything in Fortnite can be refunded. While you can return cosmetic items like skins, emotes, and parachutes, items earned from events, challenges, or the Battle Pass are non-refundable.
The rule is simple: if it wasn't bought with V-Bucks or money, it's not eligible for a refund. You also can't refund the Battle Pass itself or convert V-Bucks back into real currency.
So, before you invest in that Battle Pass or splurge on V-Bucks, be sure of your choice because some purchases in Fortnite are final.