Netflix Household: What you need to know

Netflix Household is a feature that allows you to manage who can use your Netflix account
An undated image illustrating a couple watching Netflix. — Canva
An undated image illustrating a couple watching Netflix. — Canva

Netflix is a popular streaming service that offers a wide range of movies, TV shows, documentaries, and more. You can watch Netflix on various devices, such as smart TVs, laptops, tablets, smartphones, and gaming consoles. But how many devices can you use with one Netflix account? And who can share your account with you?

What is Netflix Household?

A Netflix account is meant to be shared by people who live together in one household. People who are not in your household will need to sign up for their own account to watch Netflix. You can manage who uses your account by setting up Netflix Household.

A Netflix Household is a collection of devices connected to the internet at the main place you watch Netflix. A Netflix Household can be set using a TV device. All other devices that use your Netflix account on the same internet connection as this TV will automatically be part of your Netflix Household.

Why set up Netflix Household?

Setting up a Netflix Household has several benefits, such as:

  1. You can control who can access your Netflix account and profile. Only devices that are part of your Netflix Household can use your account. If someone tries to use your account on a device that is not in your Netflix Household, they will be asked to verify their identity by entering a code sent to your email or phone number.
  2. You can enjoy a better viewing experience. Netflix will recommend content based on your viewing preferences and history. By limiting the devices that can use your account, you can avoid getting recommendations that are not relevant to you or your household.
  3. You can save money and avoid account issues. Netflix offers different plans that allow you to watch on one, two, or four screens at the same time. If you share your account with people outside your household, you may need to upgrade your plan or face streaming interruptions. By setting up a Netflix Household, you can ensure that only the people who live with you can use your account and avoid paying extra or having problems with your account.

How to set or update a Netflix Household?

You can set or update your Netflix Household when signed into Netflix from most TVs connected to your internet. Here are the steps to follow:

  1. From the Netflix home screen on your TV, press left on your remote to open the menu.
  2. Select Get Help > Manage Netflix Household.
  3. Note: If you don’t see Manage Netflix Household on the menu, you will need to use a different TV device.
  4. Select Confirm Netflix Household or Update My Netflix Household.
  5. Select Send Email or Send Text. A verification link will be sent to the account email address or phone number. Verification links expire after 15 minutes.
  6. Note: If you have not added a phone number or email address to your account, you will only see one option. If you do not receive the verification link by email or text, click Resend Email or Resend Text. Or you can choose another option or select Remind Me Later.
  7. Select Yes, This Was Me in the email, or tap the link in the text message, then Confirm Netflix Household or Update Netflix Household to continue.
  8. You will see a confirmation on your TV screen and receive a confirmation email.
  9. Select Continue to Netflix to start watching.

Note: “Internet connection” refers to your wired or wireless Internet connection. If you have multiple Wi-Fi networks, Netflix may only associate one with your Netflix Household. If you want to watch Netflix on a device that is connected to a Wi-Fi network using a different ISP account or that has a different external IP address, you may be asked to verify that device as part of your Netflix Household. Make sure to set or update your Netflix Household from a device that is connected to your preferred or most used internet connection.