Tech Desk
Jul 19, 2024
ISLAMABAD: At a time when the entire internet is buzzing with echoes of the worldwide tech outage and the colossal damage it inflicted, Pakistan Pakistan Telecommunication Authority (PTA) highlighted the woes of Pakistani Microsoft users while addressing a press briefing.
PTA is the regulatory body for telecommunications in Pakistan that oversees the setup and functioning of telecommunication networks and the delivery of telecommunication services in the country.
Besides "impacting thousands of Windows machines globally," the massive outage also "affected consumers of Microsoft in Pakistan," read an official statement released by PTA.
Read more: Resolution to restore banks, businesses, airlines 'forthcoming' after longstanding Microsoft outage
Reflecting on the elements that prompted the outage, the telecom regulatory body attributed the malfunction to a prominent cybersecurity service provider CrowdStrike.
PTA was of the view that the global tech outage — encompassing various sectors including airlines, banking, and e-commerce — was the outcome of a bug discovered in CrowdStrike's recent system update widely rolled out to its customers.
Forcing PCs and servers into a recovery boot loop, and obstructing normal startup for the Microsoft devices were part of the toll the outage took.
Fortunately, the issue was later on identified and isolated, with a purported resolution rolled out by Crowdstrike on Crowdstrike’s official website.
